FACIAL COMMUNICATION
This COVID pandemic has created many changes in our world
culture, not the least of which is the loss of facial communication when many
of us use social media on-line at home and face masks when we venture out. The human face is very expressive and conveys
emotions without us uttering a word.
Research has shown that as we interact, just 7% of meaning is conveyed
by words, 38% is the way the words are spoken and a surprising 55% is revealed
in our facial expressions! And our human
facial expressions cross all cultures.
It’s been said that the eyes are the window to the
soul. A person’s eyes can reveal wide-open
surprise or squinting anger along with our eyebrows. A fake smile only creates wrinkles at the
corner of the mouth. A genuine smile
also creates wrinkles at the corner of the eye.
A genuine smile is one of the key indicators of physical
attraction. So, beware of a romantic
attraction during this masking phase of our lives! And if any of the following three reactions is
missing, a person is only simulating emotion; the eyes are wet, the nose gets
moist and saliva is swallowed. If the facial
expression does not look symmetrical, the person is not being truthful.
All of these indicators plus many more are lost in social
communication and when the other person is wearing a variety of face coverings
which is not the norm, except during this pandemic. I confess to probably using satire in my
conversations all too often which will sometimes confuse someone face-to-face
if they take me too seriously or don’t know me very well. I’m pretty sure that I usually have an asymmetrical
wry smile on my face if I’m using satire to make a point. And that is totally lost during social media interactions
or when I’m masked up. I wonder how long
it will take all of us to return to normal interactions when all of these
restrictions on us are finally rescinded—after we repair the collateral damage
done to many of our relationships?
I can confirm that miscommunication based on my personal
experience when I’m checking out of a grocery line. Some grocers still require mask wearing
inside if you want to shop there. Many times,
a checker has apparently been trained to ask “Did you find everything you were
looking for today?” My response is generally
“most of the stuff I’m buying today wasn’t even on my radar when I entered the
store.” Or if my foraging goal for the
day was a six pack, cheese, crackers and summer sausage, my go-to response is “Just
buying the basics today!”
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